Our Commitment to Protecting Personal Information

At USoft InfoTech, we are committed to protecting your personal information and respecting your privacy. We collect and process information in accordance with applicable Indian laws, including the Digital Personal Data Protection Act (DPDPA) 2023, Information Technology Act 2000, and the IT Rules 2011 on Sensitive Personal Data.

1. Information We Collect

• Personal Identifiable Information: Name, email, phone, company name.
• Technical Data: IP address, device info, logs.
• Usage Data: Pages visited, clicks, browsing patterns.
• Sensitive Data (if needed): Only with explicit consent.

2. How We Use Your Information

• To provide and operate our services.
• To enhance user experience.
• To communicate updates and notifications.
• To comply with legal requirements.

3. Legal Basis for Processing

• Your Consent.
• Contractual Necessity.
• Legitimate Interests.
• Compliance with Indian Law.

4. Data Storage & Security Measures

We protect your data using modern encryption, firewalls, access controls, and continuous monitoring. All information is stored securely and retained only for the duration necessary to fulfill legitimate business or regulatory requirements.

5. How We Protect Children’s Privacy

Our services are not intended for individuals under 16. We do not knowingly collect data from minors. If such data is identified, it will be securely deleted immediately.

6. Sharing & Disclosure of Information

We do not sell your data. Information is shared only with trusted service providers under strict confidentiality to enable hosting, analytics, and security services.

7. Data Retention & Deletion

Personal data is retained only for as long as necessary. After the retention period expires, information is permanently deleted or anonymized.

8. User Rights & Preferences

You may request access, correction, deletion, data portability, or withdrawal of consent at any time. All requests are handled according to applicable laws.

9. Cookies & Tracking Technologies

We use cookies for analytics, security, and performance improvement. Users may disable cookies through browser settings, though some features may be impacted.

10. Policy Updates

This privacy policy may be updated periodically to reflect operational or regulatory changes. Users are encouraged to review this page for updates.

11. Contact & Grievance Redressal

For privacy concerns or requests, please contact our Data Protection Officer at:
Email: contact@usoftinfotech.com
Address: USoft InfoTech, Bengaluru, India

India Data Protection Rights

Under the Digital Personal Data Protection Act (DPDPA) 2023, Indian citizens have the following rights:

• Right to Access Personal Data
• Right to Correction or Update
• Right to Erasure
• Right to Withdraw Consent
• Right to Grievance Redressal

Global User Data & International Transfers

USoft InfoTech serves clients across multiple regions. We follow global standards including:

• GDPR-equivalent principles
• Data minimization
• Encryption-based transfers
• Cross-border compliance checks

International Transfers & Global Compliance

For users located outside India, personal information may be transferred internationally. We comply with global privacy standards and ensure adequate safeguards through encryption, contractual obligations, and region-specific compliance frameworks.